selected systems.
A full-stack internal reporting platform that reduced client report generation from 2-4 hours to 5-10 minutes, saving an estimated 100,000+ hours annually across the sales organization.
React / TypeScript / Go / PostgreSQL / Okta SSO / GCP / Cloud Run / Terraform
GPT-powered Freshservice incident triage that categorizes tickets, detects catalog requests, writes troubleshooting notes, and drafts requester responses before an agent begins work.
OpenAI / Freshservice / Workato / Service Catalog / Prompt Engineering / HTML Notes / REST APIs
A ground-up rebuild of employee lifecycle automation covering onboarding, offboarding, LOA, rehires, manager changes, and access workflows.
Workato / Okta / Slack API / Workday / Freshservice / Python
Compliance automation across 60+ enterprise systems, covering SOX-gated access, privileged access controls, time-limited elevation, and audit evidence.
SOX / SOC 2 / MRC / FTI / ISO 27001 / Okta / Freshservice / Workato
A Slack-native onboarding and provisioning workflow that replaced manual email coordination with structured manager input and real-time ticket visibility.
Workato / Slack API / Okta / Freshservice / Workday
A 42-workflow n8n suite powering the backend operations of BotanicBase, including AI content generation, CloudKit sync, moderation, backups, and DevOps automation.
n8n / Claude / CloudKit / Discord API / Swift / iOS
Automated onboarding communications for new hires and managers, with personalized, location-aware messages delivered at the right time.
Workato / Slack API / Workday
A Slack bot that automates compliance training reminders and HR notifications, reducing manual tracking and helping employees meet deadlines.
Workato / Slack API / Workday
Automation for Expensify setup, manager-change alerts, and account deactivation across international employee-of-record policies.
Workato / Expensify API / Okta
