← All case studies
People operations2024 - Present

Talent & Learning Automated Comms

Automated onboarding communications for new hires and managers, with personalized, location-aware messages delivered at the right time.

impact.

125-170hours saved yearly
100%on-time delivery
3new hire regions
5+message types

case study.

communication design.

Messages are differentiated for NYC, US, and international hires, and are sent to both managers and employees at the right lifecycle moment.

automated touchpoints.

The system sends pre-start manager reminders, welcome emails, day-one Slack messages, and week-one check-ins.

outcome.

Talent and learning teams no longer need to manually draft, personalize, schedule, or track onboarding communications.

tech stack.

Workato / Slack API / Workday