← All case studies
Lifecycle automation2023 - Present

JML Lifecycle Automation

A ground-up rebuild of employee lifecycle automation covering onboarding, offboarding, LOA, rehires, manager changes, and access workflows.

impact.

1.5K-3Khours saved annually
5-10mmanager onboarding input
24hsubmission deadline
100%tracked change events

case study.

scope.

The workflow connects Workday, Okta, Slack, Freshservice, and Google Workspace so employee events are detected, routed, documented, and executed with less manual coordination.

key flows.

The automation suite covers new hires, terminations, rehires, leave of absence, manager changes, department changes, location changes, and access changes.

  • Slack-native onboarding prompts for hiring managers
  • Automated offboarding tickets and account deactivation
  • LOA deduplication logic syncing Workday and Okta state
  • Sensitive-group flagging for rehires and privileged access

outcome.

The system reduced onboarding errors, standardized evidence trails, and gave IT a reliable operating model for employee lifecycle events.

tech stack.

Workato / Okta / Slack API / Workday / Freshservice / Python