01
Scope
The workflow connects Workday, Okta, Slack, Freshservice, and Google Workspace so employee events are detected, routed, documented, and executed with less manual coordination.
Lifecycle automation2023 - Present
JML Lifecycle Automation
A ground-up rebuild of employee lifecycle automation covering onboarding, offboarding, LOA, rehires, manager changes, and access workflows.
1.5K-3K
hours saved annually
5-10m
manager onboarding input
24h
submission deadline
100%
tracked change events
02
Key Flows
The automation suite covers new hires, terminations, rehires, leave of absence, manager changes, department changes, location changes, and access changes.
- Slack-native onboarding prompts for hiring managers
- Automated offboarding tickets and account deactivation
- LOA deduplication logic syncing Workday and Okta state
- Sensitive-group flagging for rehires and privileged access
03
Outcome
The system reduced onboarding errors, standardized evidence trails, and gave IT a reliable operating model for employee lifecycle events.
Technologies
What powered it.
WorkatoOktaSlack APIWorkdayFreshservicePython