AI automation engineer for internal systems.

Designs and builds AI automation across business operations in a hybrid New York role.

Builds enterprise automation, AI-assisted operations, internal platforms, and compliance-ready workflows across corporate systems.

• Built a full-stack reporting platform with React, Go, PostgreSQL, Okta SSO, Cloud Run, and Terraform, reducing client report generation from hours to minutes.
• Rebuilt employee lifecycle automation across Workday, Okta, Slack, Freshservice, and Google Workspace, saving an estimated 1,500-3,000 hours annually.
• Designed and maintains 300+ automated workflows across identity, service management, HR, communication, reporting, and compliance systems.
• Owns compliance automation across 60+ enterprise systems, including SOX-gated access, dual approvals, timed elevated access, and evidence capture.
• Deployed AI ticket triage using Claude and Vertex AI to categorize incidents, write private agent notes, and suggest support responses.

Built the automation and service-management foundation that later scaled across DoubleVerify corporate systems.

• Designed foundational Workato workflows for equipment shipping, onboarding, and service catalog automation.
• Built and maintained Freshservice workflows and ITSM configurations while handling escalated support requests.
• Started early compliance automation and access-control workflows that evolved into the broader compliance framework.

Supported office and remote employees while helping establish the technology footprint for DoubleVerify's global headquarters.

• Delivered daily hardware and software support across office and remote environments.
• Assisted with Wi-Fi, Cisco units, desk stations, mobile devices, and equipment provisioning.

Maintained desktop operations and supported approximately 1,200 managed devices.

• Supported campus device readiness, maintenance, and day-to-day desktop operations.

Supported students, faculty, staff, devices, and campus technology while studying computer engineering.

• Troubleshot hardware, software, network, and account issues across campus systems.
• Built the operational foundation for later corporate systems and automation work.

Early IT operations role supporting school networks, devices, and user-facing technical needs.

• Administered computer networks and related technology environments.
• Supported day-to-day troubleshooting, device readiness, and technical operations.